“In a healthy team, all the individual members talk to each other, not just the boss. Everyone listens as much as they talk. There is frequent communication, but it tends to be fairly fast. And people regularly make forays outside the team, learning new things, and then share when they come back.
Pentland and his colleagues generate graphics with their data and the results are striking. They draw a circle of everyone in a team, with lines between them showing the intensity of communication. In dysfunctional groups, you see a few heavy lines – the boss issuing orders to his lieutenants, say – and lots of light lines. People don’t talk among themselves. But in bastions of creativity and productivity, the boss-man does not dominate discussions and everyone is talking to everyone else.”
That’s the conclusion reported in this month’s Harvard Business Review of seven years of “of work outfitting people with electronic badges to track their office interactions” by MIT.
I’m happy to say that the positive pattern is the one used at our school and modeled by our principal.
What about your school or district?
And can we learn something from this study about our classrooms, too?