How to Develop Empathy for Someone Who Annoys You is an interesting and useful article in the Harvard Business Review, and it’s very applicable to the classroom.
It’s worth reading the entire article, but here are a few key words of advice it offers to apply empathy to improve difficult relationships:
Make a concerted effort to understand your colleague’s perspective and feelings.
Engage in acts of kindness and compassion toward your annoying colleague.
Learn to recognize clues that you’re having a negative emotional reaction toward your colleague. Take deep breaths and stay calm.
Take your colleague’s behavior personally and lash out. Instead, look inward and ask yourself: What’s causing me to react this way?
I’m adding this info to: