One of the chapters in my upcoming book shares ideas and lesson plans on how to deal with rudeness in class and I’ve previously posted about this topic, too.

The Harvard Business Review has just published a lengthy article
on rudeness in the workplace and, though I don’t think much of it would be useful to teachers, it did have one interesting finding:

Model good behavior
. In one of our surveys, 25% of managers who admitted to having behaved badly said they were uncivil because their leaders—their own role models—were rude…. So turn off your iPhone during meetings, pay attention to questions, and follow up on promises.

Just another reminder to us to remember the power of leading by example….